Delivery & Return

Free delivery on all products. Delivered in 3–10 Working Days

Delivery Options Overview

Thrive offers flexible shipping to suit your needs - affordable standard delivery via DHL or local postal services, faster options like DHL Express or UPS, and secure freight delivery for larger or sensitive items. We choose the best method to ensure your order arrives safely and on time.

1. Order Product

2. You Will Receive an Order Confirmation E-mail

3. Wait for Your Order to Arrive

FAQs

My order hasn't arrived yet. Where is it?

Orders typically arrive within 3–10 working days after dispatch. You can track your shipment using the link provided in your shipping confirmation email. If it's been more than 10 working days and there’s no update, please contact us. We’ll look into it right away and make sure your order gets to you.

Do you deliver on public holidays?

Delivery services usually do not operate on public holidays, which may cause slight delays. If your order is placed around a holiday, please allow extra time for it to arrive. We’ll keep you updated every step of the way.

Do you deliver to my postcode?

Yes, we deliver to most areas. If your address is accepted at checkout, you're covered. If we ever encounter delivery restrictions in your area, we’ll contact you immediately with alternative options.

Is next-day delivery available on all orders?

Next-day delivery is not available on all orders. Most orders are processed and shipped within 3–7 working days, with delivery typically taking 3–10 working days, depending on your location and chosen shipping method.

Do I need to be there to sign for delivery?

In most cases, no signature is required. Packages are often left in a safe place at your address. However, some carriers may ask for a signature or attempt redelivery if no one is available. If your package is returned due to missed delivery, please contact us for assistance.